How to become a Client

Step 1 - Get acquainted with the information
In order to find out more about us, please, read thoroughly the website sections you consider interesting, for instance, Contract specifications or Trading conditions ask your question via the phone or on-line chat . We will be glad to answer you!

Step 2 - Register a personal cabinet
First of all you need to register a personal cabinet. In order to do it, please go to the Personal cabinet web-page. Choose language, using Flag buttons. Press the «Registration» button and follow the personal cabinet registration procedure. Before you fill in the registration form, please read the Company’s regulations and Financial regulations. If you have any questions on registration and functioning of the personal cabinet, please check the detailed manual for the personal cabinet or contact us via the phone, e-mail or live chat.

CAUTION! Registration data, such as surname, first name and last name (patronymic) must correspond in full to your national identification document (passport, ID, etc.).

During the personal cabinet registration process, among other things, you will need to create and fill in a username (login), a password for the personal cabinet, and a telephone password. Please, remember or write them down.

Also you will be offered to choose a withdrawal confirmation method – SMS or Payment password. In case of Payment password option, you will create a payment password yourself and will use it every time you withdraw. Please, remember or write it down. In case you choose SMS option, you will receive SMS with a confirmation code to your cell phone.

CAUTION! Do not let anybody know your telephone password, except for the MasterForex personnel. Under no circumstances should your payment password be told to anybody. In case you tell your telephone or payment password to the third party, MasterForex will not be responsible for the possible consequences.

Step 3 – Open a trading account
Now that you have opened a personal cabinet, you need to open a trading account. In order to do it, please, press the Open trading account button in your personal cabinet.

Choose trading account type. We offer you a choice between «Standard», «Micro» and «ECN» accounts. Information on conditions and features of each account type can be found here. Choose the credit leverage. Activate swap-free option if you prefer it. If the swap-free box is ticked, swaps will not be charged. Credit leverage and swap-free status can be changed later after an account opening.

After an account opening, its number will be listed in your personal cabinet. Passwords for MT4 (trader’s and investor’s passwords) will be sent to the e-mail address, you used for personal cabinet registration.
You may open as much trading account as you consider necessary.
If you had any trading accounts before the personal cabinet registration, you can transfer them to personal cabinet. For additional instructions, please, examine the personal cabinet manual.

Step 4 – Download the terminal
Now, after you opened personal cabinet and trading account, you are a registered trader. So the last thing you need for a full-scaled work is the trading terminal. Installation file can be downloaded from here.
If you are a beginning trader and have questions about the platform, please, examine frequently asked questions, Forum topics or contact the Client support department.

Step 5 – Make a deposit to your account
Now you are ready for real trading, you just need to fund your trading account with the real money. All available deposit/withdrawal methods are listed here. Deposit is carried out via personal cabinet. For detailed instructions please, check manual for the personal cabinet

If the payment was not automatically transferred to your personal cabinet, please, make a payment notice. In order to do it, please, go to “Add funds” section, choose “Manual” subsection. Fill in the short form with details of your payment. Funds will not be charged again from your payment system account. We will check your payment notice and will manually transfer your payment to your personal cabinet in 24 hours.

In case of deposit carried out via wire transfer, after a payment was made you need to create a payment notice. In order to do it, please go to personal cabinet’s section “Add funds”, then to “Via wire transfer”. Fill in the form. On the basis of your notice we will transfer your payment to your personal cabinet balance as soon as we receive it to our bank account.

Also you can use your personal cabinet for withdrawals and internal transfers between internal wallet and trading accounts.

Step 6 – Login the trading terminal
In order to login the MetaTrader4 trading terminal you need to use a trading account number as login and trader’s password. Login and password for personal cabinet can’t be used to login to MT4.

Step 7 – Participate in an action
Our company cares about its clients and is willing to offer more beneficial conditions, interesting actions and bonuses for a successful trading. Information on the current actions and competitions is available here.